Thank you for choosing Acuity Analytica. By making a payment to us as mentioned on our website and accepting all the Terms & Conditions, Privacy Policy, and Refund Policy, you agree to abide by our policies regarding refunds.
Payment can be made via credit card or wire/bank transfer (via Invoice). Please note that by making a payment, you accept all associated terms and policies.
Once a purchase is made, it cannot be undone. Due to the nature and format of the data provided, we do not accept returns of products after delivery. Our data is digital and fragile, making it impossible to return. Additionally, considering the confidentiality and value of the data contained in our reports, refunds cannot be granted once the report has been dispatched.
However, we are committed to customer satisfaction. If a report contains missing or incomplete data, we will provide customization to rectify any issues.
If you have any questions or concerns regarding your transaction or our refund policy, please don't hesitate to contact us before making a purchase. We encourage you to reach out if you have any doubts or uncertainties.
Our Terms & Conditions, Privacy Policy, Disclaimer, and Refund Policy are also mentioned in the invoice for your reference. We appreciate your understanding and cooperation.