Required skills and qualifications
- Deep knowledge of quality assurance terminology, methods, and tools
- Superb computer skills, including database management
- Excellent analytical, problem-solving, and decision-making skills
- Proficiency in best practices for testing, version control, and defect management
- Professional certification, such as Six Sigma, CQE, or CQA
Duties and Responsibilities
Quality Assurance professionals are ultimately responsible for guaranteeing the quality of your products and services. Their day-to-day work involves careful inspections and the enforcement of quality standards. Other essential duties and responsibilities in quality assurance include:
- Documenting and reporting product or service quality levels
- Developing and implementing standards for inspection
- Developing a workflow for product inspection
- Developing plans to help a company manage waste
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
- Training other quality insurance members on all inspection processes